FAQ

• How long before does anyone need to call ? Last minute calls ,are they accepted?

Hellas Transfers is always at your disposal to take you to your destination. Therefore, do not hesitate to call so as to arrange, move or postpone an appointment. Communication is the vehicle to get us closer and closer to you.

• If phone access is impossible, are there any other ways to make an appointment?

The primary purpose of Hellas Transfers is the easiest accessibility of the customers. That's why in addition to phone calls ,we offer you the ability to schedule online your transportation whether it is immediate or delayed .Very soon, your transportation will be scheduled by a message at your mobile phone.

• Is it possible that the customers choose their preferable driver?

Hellas Transfers innovates and enables you to choose the driver that will accompany you .In case you do not remember his name, the file of your previous destinations could help us to find the driver of your choice.

• What happens if a customer forgets a personal item in the vehicle?

Hellas Transfers keeps a record of each customer just in case like that. Having arrived at the destination, the drivers search for forgotten items in the car and store them after they have already informed about the incident both the company and the owner himself . Constant communication is our way to make things easier for you.

• Is Hellas Transfers characterized by reliability?

Hellas Transfers always follows the current legislation ,which regulates the cost of the trips, and also informs the customers about it by posting the prices in every taxi .There are certainly strict criteria for selecting the drivers including the certificate of English knowledge as well as the french ,Italian and Spanish language. Professional ethics and presentable appearance are surely necessary to our drivers.

If nevertheless you would like to complain about something or make any question, be aware that the call service is always available to serve you. As a result, Hellas Transfers could fix any of your disappointments.

• Why should you entrust your transfer to Hellas Transfers than to a random taxi?

Hellas Transfers leaves nothing to chance. This means that by depositing the amount of 2€ the benefits you automatically open place you in the sphere of luxury. Having always in mind your desire for attractive prices ,Hellas Transfers could adjust the most economical option by guaranteeing always the quality and safety of your trip. Besides, these services are not only provided during your transportation but they also concern you after the arrival at your destination.

• Is there any difference on the price between the taxi of Hellas Transfers and a common taxi?

Τhe cost of Hellas Transfers services is always based on the current legislation and the rules of fair business competition .The difference is in the fixed charge of 2 € which is attributed to the telephone service that schedules your appointment . Any additional costs of special transports ,such as the transportation to the airport are known to the customer from the beginning of the trip. Therefore, a clear price list is posted for your convenience.

• Why should you prefer to make an appointment with a taxi of Hellas Transfers?

Because Hellas Transfers can guarantee your punctual arrival at any destination – instead of peeking incidentally a taxi by the road whose information about the driver and the car's condition are unsure.

Polite and perfectly trained drivers of Hellas Transfers are able to offer you a pleasant and safe transport which is accompanied by extensive facilities that will definitely keep you away from the stress of the city.